Usage Guide
Simple, practical guides for every pet product currently available at Dualuz. Find your product below and follow the recommended setup and everyday-use tips.
Smart Pet Water Fountain
Before first use
- Wash the water-contact parts with mild soap and rinse thoroughly.
- Place the fountain on a stable, level surface.
- Fill with fresh drinking water without exceeding the indicated level.
- Install the filter correctly and check that water circulates normally.
Everyday care
- Replace the water regularly and clean the reservoir.
- Clean the pump and water-contact parts according to the manufacturer's instructions.
- Replace the filter according to the manufacturer's recommended schedule.
Slow Feeder Dog Bowl
How to introduce it
- Start with your dog's usual portion.
- Place the bowl on a stable, non-slip surface.
- Allow your dog to explore it without rushing or forcing them.
- Monitor the first meals to make sure your dog can eat comfortably.
- Keep the bowl clean and inspect it regularly for damage.
Cleaning
- Clean with warm water and mild detergent.
- Avoid abrasive tools that could scratch the surface.
Silicone Lick Mat
How to use it
- Press the suction cups onto a clean, smooth surface so the mat stays in place.
- Spread a thin layer of your pet's treats or soft food over the textured surface.
- Let your pet lick at their own pace and supervise the session.
- During grooming or bath time, use it only when it is securely attached.
Cleaning
- Rinse or soak the mat in warm soapy water after each use.
- Allow it to dry thoroughly before storing or using again.
Gentle Pet Grooming Brush
How to brush
- Choose the size (Small or Large) that suits your pet and coat.
- Start with short, calm sessions so your pet gets used to the brush.
- Brush gently in the direction the hair grows, without applying excessive pressure.
- Take extra care around sensitive areas such as the face, belly and legs.
- Remove the collected hair from the bristles after each session.
View Gentle Pet Grooming Brush
Pet Hair Remover Roller
For clothes, sofas and car seats
- Roll the adhesive surface over the area with light, even pressure.
- Use overlapping passes until loose hair is removed.
- Peel off the used sheet when it is covered and expose a fresh layer.
- Dispose of used sheets responsibly.
No-Pull Dog Harness
Fitting the harness
- Measure your dog carefully and check the size chart before ordering (S, M, L or XL).
- Put the harness on your dog and close all fastenings.
- Adjust the straps so the fit is snug but comfortable — you should be able to slide two fingers under the straps.
- Walk a few steps and check that the harness doesn't rub or slip.
Everyday care
- Check the fit and fastenings regularly and readjust as needed.
- Never leave the harness on an unsupervised dog.
Cozy Donut Pet Bed
Choosing the right size
- S — about 20 in (50 cm), for pets under 9 lb (4 kg)
- M — about 24 in (60 cm), for pets under 16.5 lb (7.5 kg)
- L — about 31 in (80 cm), for pets under 44 lb (20 kg)
- XL — about 39 in (100 cm), for pets under 77 lb (35 kg)
Setup and care
- Place the bed in a quiet, draft-free spot your pet already likes to rest in.
- Wash the removable cover following the care label.
- Let the cover dry completely before putting it back on.
General product-care checklist
- Read the product packaging and care instructions before first use.
- Introduce new pet products gradually and supervise initial use.
- Stop using any item that becomes damaged.
- If your pet shows persistent or concerning symptoms, contact a qualified veterinarian.